Effective Date: 08/27/2024

At Adaptive Journey, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our health coaching services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, date of birth, and any other personal details you provide when signing up for our services.
• Health Information: As a health coaching business, we may collect health-related data such as medical history, current health conditions, lifestyle habits, and other relevant information to provide you with personalized coaching.
• Payment Information: If you purchase services, we may collect payment details such as credit card information or billing addresses.
• Usage Data: We may collect information about how you interact with our website or services, including IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Provision: To provide personalized health coaching services, including creating health plans and tracking your progress.
• Communication: To send you updates, newsletters, and information related to your health coaching program.
• Billing: To process payments and manage your account.
• Improvement: To analyze and improve our services and user experience.
• Legal Obligations: To comply with legal requirements or respond to lawful requests.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors and email marketing platforms.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opt-out of receiving marketing communications from us at any time.

6. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: 512-820-3390
• Address: 6650 Rivers Ave STE 100
  Charleston, SC 29406

This Privacy Policy is designed to comply with applicable data protection laws. Please ensure it aligns with your specific business practices and legal requirements. Consult with a legal professional for personalized advice.